Custom Software

mttn is a digital systems studio in Livonia, Michigan that builds custom software for manufacturers, distributors, and sales teams. When a spreadsheet and three shared inboxes are holding a process together, we replace them with something that doesn’t need duct tape.

Off-the-shelf software is built for an average company that doesn’t exist. Yours has a quoting process, an approval chain, or a customer workflow that’s specific to how you actually operate. We build the tool around that, instead of asking your team to bend to a generic one.

Best for

Processes that outgrew spreadsheets, shared inboxes, and off-the-shelf tools. If your team has built workarounds on top of workarounds just to get through a week, that’s usually where we start.

What we build

• Internal tools built around how your team already works, not the other way around.
• Customer-facing products, from a first version through the features that make people keep using it.
• Replacements for the spreadsheet-and-shared-inbox systems holding a process together today.
• Integrations that connect your existing software, so you’re not throwing out what already works.

How it works

1. Discovery call. A free, no-obligation call. You walk us through one process. We tell you honestly whether custom software is worth it, or whether an existing tool would do.
2. Scoped pilot. We build a working first version against your real data and workflow. It’s a fixed-scope, fixed-price pilot, so you know the cost before we begin.
3. Build and integrate. We fit the software into the tools and systems your team already runs on.
4. Run and improve. We host and maintain what we build. We keep watching it and tuning it after launch.

Related products

• TruSKU — Finds the right product from a competitor part number, an old SKU, or a vague description, using your order history and specs. For distributors and sales teams that quote from tribal knowledge.

Example

The following is a plausible example to illustrate the work, not a real client engagement. A sales desk quotes jobs using a shared spreadsheet, a pricing PDF from three years ago, and whoever remembers the last exception they made for a customer. An internal quoting tool replaces that: pricing rules live in one place, exceptions get logged instead of remembered, and a new rep can quote correctly on day one instead of month six. Fewer hand-offs. Fewer mistakes. Software your team actually opens instead of routes around.

FAQs

How long does a first project take?

Most first projects ship in 4 to 8 weeks. Every engagement starts with a discovery call, so we can give you a real estimate before you commit to anything.

What does it cost?

Every first project is a fixed-scope, fixed-price pilot, so you know the cost before we begin. We give you a number after the discovery call, not before it.

What if AI isn’t the right answer?

We’ll say so. Custom software doesn’t have to involve AI at all. Sometimes the fix is a clean internal tool, full stop, and we build those too.